911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
How communities are saving lives by understanding where and when overdoses occur
Learning how difficult call assignments can be made and where the industry is headed next
Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
The Coast Guard, the Sheriff鈥檚 Office Marine Unit, Monroe Community Ambulance and multiple area fire departments responded
Owensboro Fire Chief James Howard said, 鈥渙ur call volume has gone up and up,鈥� and responding to non-emergency calls wears down crewmembers
FirstNet鈥檚 Paul Patrick on resolving communication challenges during MCIs, pandemic response
Chief Joe Schrage said 30+ firefighters responded, EMS providers transported 24 people, and the department made trauma counselors available
Dispatcher Leon Price repeatedly asked the daughter of Diania Kronk whether Kronk would be willing to be transported; she died a day later
About $450,000 will go to nonprofits that focus on EMT training for young people of color, and $300,000 will go to Interface Children and Family Services
The public shouldn鈥檛 have to roll the dice about their emergency services, wondering who鈥檚 going to show up
Kelly D. Titchenell said her mother, Diana L. Kronk, 56, was jaundiced, incoherent and bleeding, but EMS providers were not told to respond
Our Inside EMS co-hosts welcome Lt. Ken Howell and Firefighter Mackenzie Gross to share about the Lexington Fire Department鈥檚 CP program
Albany organizations have in-house counselors and debriefing sessions
A passenger from the Missouri Amtrak derailment shares details of the response involving nearly 20 local and state agencies
Response times are longer, but interim director Roberto Lujan said calls are being answered in a timely manner and that he can fill the open positions
In this episode, our co-hosts discuss a recent proposal from NREMT that could affect certification requirements for providers at all levels
A project titled 鈥淣ext Generation 9-1-1 Media and Your Telecommunicators鈥� Mental Health鈥� won Navigator 2022 Research Poster of the Year
In this episode, our co-hosts break down bodycam video from the City of Dallas after a patient died while in police custody during a Dallas Fire-Rescue ambulance transport
Local public safety leaders are calling for improvements and redundancies in the communications system
In this episode, our co-hosts discuss host Chris Cebollero鈥檚 multi-year effort to create a universal reimbursement program for community paramedicine work
The Annapolis agreements also include two $3,000 COVID-19 bonuses 鈥� one in July and one in 2023
Elevate safety for yourself, your team and the patient to a principle and the most important thing throughout the call
Dayton Fire Department officials say the city鈥檚 partnership with Premier Health is achieving its goal, but it is only funded through year鈥檚 end
The 鈥淔ood for Frontline Workers鈥� program made it possible to deliver more than 150,000 meals to frontline workers, including FDNY EMS members
A grocery store assistant manager said she was berated for whispering; the call taker said she is 鈥渂eing attacked for one side of the story鈥�
In this episode, our co-hosts reflect on the recent mass shootings in New York, Texas and Oklahoma and how providers should prepare to respond
In this episode, our co-hosts discuss Kelly Grayson鈥檚 latest book which examines how patient care differs between the perspective of police officers, nurses and EMS professionals
Amerie Jo Garza, 10, 鈥渨as a hero trying to call 911, to save her and her friends,鈥� her grandmother said
Sabria Phillips claims that Richland County Emergency Medical Service, dispatchers and the sheriff鈥檚 department were ill-equipped to respond
EMS training in bleeding control must incorporate mass casualty incident plans and drills as well as the need to prioritize patient triage by injury severity, transport priority and the type of treatment 鈥� layperson or medical professional 鈥� that is required.
Despite industry-wide high turnover and shortages, the agency frequently has a staffing waiting list
Dispatchers took more than 400 calls for injuries, drinking, vehicle crashes; the injured include a Galveston County Sheriff鈥檚 Office deputy
