911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A look at how Orange County鈥檚 pioneering live stream video technology can set the stage for future adoption
鈥淚nstead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.鈥�
Is it the providers鈥� responsibility to stay until the patient can be located? If not, how long is long enough?
The Cass County EMS Board is addressing the kind of radios needed and possible local firms to do the graphics for the three ambulances
Watching 鈥楥OPS鈥� together is more than a welcome mental getaway 鈥� it sparks important conversations about what it means to be a first responder
Many 911 call centers face challenges determining whether a response should involve law enforcement, EMS, or a more specialized response when available
4 tips to get the message across in non-face-to-face communications
The 988 mental health crisis dialing code goes live July 16. The experts outline what to expect
A Pew Trusts survey revealed limited training and options for dispatching specialized responses
A man listed as transient in St. Petersburg misbehaved while EMTs tried to treat him, an arrest report says
Medic Deputy Director John Studnek says response configuration change is 鈥済oing to help us bridge the gap of the long-term problem of staffing鈥�
Modesto鈥檚 Deputy City Manager Scotty Douglass said a new option could help shorten response times and support changing community needs
Each Athens-Clarke Alternative Response Team will include an EMT, a licensed clinician and a peer specialist
FirstNet, warning systems focus of House subcommittee update
The caller was apparently complaining about slow traffic
More than half the funding for the Sampson County facility project will come from grants
Learn how this tool has the potential to positively impact prehospital stroke care
2 women were severely injured when their single-engine Cessna Skyhawk crashed in Miramar, Fla.
State grant funding has been awarded to counties statewide and the city of New York for improving communications operability
Allegations of delays, wrong addresses and and wrong responses make up the 55 complains submitted by the Durham Fire Department and EMS about the city鈥檚 911 center
Daniel Schroeder, 61, was taken into custody Tuesday night in connection with the four calls he made that evening 鈥渟tating he was tired鈥�
The bill鈥檚 memo acknowledges emergency telecommunicators as the 鈥渇ront line of support and protection for our communities鈥� and 鈥淣ew York鈥檚 first first responders鈥�
The county came to a $6.9 million agreement with New Mexico Department of Information Technology (DoIT) to join the Statewide Digital Trunked Radio
This step-by-step guide will help you plan, prepare and apply for grant funding to support your EMS organization
Register AEDs through the PulsePoint AED app and you could win a $500 Amazon gift card or $5,000 of AEDs for your community
Portland鈥檚 lengthy hold time is far above the national standard and the latest example of problems plaguing the city鈥檚 emergency dispatch system
A 911 dispatcher is wanted after she was charged with disconnecting emergency calls without assisting callers
Have we taken the lessons learned from 9/11 and truly changed our practices?
What3words has made it possible to locate any place on earth in just three words, and PSAPs are taking notice
EMTs were initially prevented from responding to a call for help due to a Valdosta man blocking the entrance to the home and making threatening advances
A dispatcher is heard cursing at a 911 caller who became upset while requesting an ambulance for a gunshot victim
Kern County plans to move to the second level of its surge plan, a move which stops ambulances from responding to 鈥渓ow acuity鈥�
One resident told a local news station that an ambulance was sent to the wrong address and that a few weeks later, firefighters were sent to her home for a fire that didn鈥檛 exist