911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
The singer鈥檚 housekeeper and a man believed to be her ex-husband spoke with a dispatcher
Learn how MedStar made the jump to an on-demand subscription service that utilizes MIH/CP clinicians
Brian Smith says he raised concerns about addresses being flagged as dangerous for first responders based on potentially erroneous information
Ashley Hammontree encourages other survivors to never lose hope
Lee County Dispatcher Amber Moody helped a caller perform CPR until first responders could arrive
鈥淵ou think, 鈥楾his is good to have, but will I ever need to know how to do CPR?鈥欌�� Joe Greco said. 鈥淚n my case, I did.鈥�
The Owensboro city-county 911 facility now transfers some medical calls to an AMR dispatch center
With American Rescue Plan Act money, the city plans to offer $3,000 signing bonuses to 550 new hires
Learn how innovations are being made in treating respiratory emergencies
Broward citizens now have a video upload through an app, but the new tool would let dispatchers send an invitation link to any cellphone call via text message
All public safety agencies will be located in one location for better communication; HPD鈥檚 police chief will have the authority to reject security plans
A union leader said staff shortages and delays would continue until the British government increases wages
Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
This year鈥檚 strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Chest pain, entrapment and altered mental status: A true-ish story of a typical night shift
鈥淪he followed all of my instructions to a 鈥楾鈥� and did an amazing job,鈥� Dispatcher Scott Stranghoener said
The credential is available to career public information officers and volunteers
Can you have transparency without honesty and communication?
Learn how technology will shape the future of public safety operations, based on results of the second annual Verizon Frontline Public Safety Communications survey
EMS leaders and rising leaders respond with concrete steps to improve recruitment, retention, wellness, safety, etc.
Translating data into information, and information into action
James 鈥淛immy鈥� Scanlon, 38, felt unwell while driving and later died from a heart attack
Los Angeles police officers and EMS providers responded to the 鈥渟uspicious death鈥�
Do those in public safety do a good job of taking advantage of what鈥檚 available to help them in their times of need?
鈥淲hile I was taking the call, tears were coming down my face,鈥� said Teri Clark, an assistant operations manager at the Orleans Parish Communications District
6 helpful tips from the Seminole County (Fla.) Fire Department
While Charlotte Ellswick needed aid, an Anniston EMS dispatcher labeled her residence as a threat and the ambulance crew staged the vehicle two blocks away
Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities
Broward Fire Rescue Battalion Chief Michael B. Kane: 鈥淭esting could not empirically establish that the fire station alerting system worked properly at the time鈥�
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- New FCC regulations to improve wireless 911 call routing, emergency response time