/communication Communication en-US Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly Welfare check calls may seem routine, but they can escalate fast — learn the critical questions to ask dispatch and the red flags to watch for before knocking Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly /disaster-management/leading-through-the-2025-sneaux-storm Louisiana EMS leaders share how they kept crews safe, comfortable and ready to respond to the historic New Orleans snow Thu, 17 Apr 2025 14:02:15 GMT /disaster-management/leading-through-the-2025-sneaux-storm /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ In this video, risk management expert Gordon Graham discusses the vital role telecommunicators play in maximizing public safety in their community Fri, 11 Apr 2025 12:53:00 GMT /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly Welfare check calls may seem routine, but they can escalate fast — learn the critical questions to ask dispatch and the red flags to watch for before knocking Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly /disaster-management/leading-through-the-2025-sneaux-storm Louisiana EMS leaders share how they kept crews safe, comfortable and ready to respond to the historic New Orleans snow Thu, 17 Apr 2025 14:02:15 GMT /disaster-management/leading-through-the-2025-sneaux-storm /911-and-dispatch/new-center-highlights-critical-role-of-calif-ems-dispatchers Hall Ambulance's new dispatch center highlights the number of calls dispatchers handle each day Mon, 14 Apr 2025 10:00:00 GMT /911-and-dispatch/new-center-highlights-critical-role-of-calif-ems-dispatchers /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ In this video, risk management expert Gordon Graham discusses the vital role telecommunicators play in maximizing public safety in their community Fri, 11 Apr 2025 12:53:00 GMT /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ /disaster-management/experts-highlight-national-weather-service-vacancies-as-a-risk-in-forecasting-severe-weather More than 40% of National Weather Service field offices are critically understaffed, raising concerns about timely storm warnings as deadly tornadoes and flooding Sun, 06 Apr 2025 12:00:00 GMT /disaster-management/experts-highlight-national-weather-service-vacancies-as-a-risk-in-forecasting-severe-weather /data-management/the-continued-evolution-of-data-sharing-with-hospitals Discover how seamless EMS data sharing enhances patient care and strengthens healthcare systems Wed, 19 Mar 2025 15:56:51 GMT /data-management/the-continued-evolution-of-data-sharing-with-hospitals /communication/t-mobile-unveils-big-moves-for-t-priority-that-put-first-responders-first T-Mobile doubles down on support for first responders with major ecosystem partnerships like Samsung, individual benefits and a $2M+ scholarship fund for children of fallen first responders Fri, 28 Feb 2025 21:52:49 GMT /communication/t-mobile-unveils-big-moves-for-t-priority-that-put-first-responders-first /ems-social-media/survey-twitter-x-is-no-longer-relevant-for-public-information-officers A new survey reveals Twitter/X engagement is plummeting for public safety agencies, with Facebook, LinkedIn, and Bluesky emerging as preferred platforms. Wed, 26 Feb 2025 22:56:29 GMT /ems-social-media/survey-twitter-x-is-no-longer-relevant-for-public-information-officers /ems-products/communications/t-mobile-launches-new-essentials-plans-for-first-responders-and-military The Un‑carrier delivers the best price for first responder and military families vs. AT&T and Verizon Wed, 26 Feb 2025 21:34:23 GMT /ems-products/communications/t-mobile-launches-new-essentials-plans-for-first-responders-and-military /emergency-management/beacon-redefining-emergency-alerts-for-a-digital-world How AI-driven platforms are revolutionizing public safety messaging and disaster preparedness Wed, 26 Feb 2025 17:36:02 GMT /emergency-management/beacon-redefining-emergency-alerts-for-a-digital-world /ems-advocacy/from-rookie-reporters-to-reliable-partners-how-ems-leaders-can-guide-media-coverage Develop young journalists' skills with strategic messaging and leverage media as a tool for public safety, funding and recruitment Thu, 20 Feb 2025 18:14:16 GMT /ems-advocacy/from-rookie-reporters-to-reliable-partners-how-ems-leaders-can-guide-media-coverage /ems-products/communications-interoperability/active911-partners-with-pryme-to-support-first-responder-communications Active911 has teamed up with PRYME to enhance emergency communications for first responders by enabling seamless communication between radios and cellphones during critical situations Mon, 17 Feb 2025 20:30:13 GMT /ems-products/communications-interoperability/active911-partners-with-pryme-to-support-first-responder-communications /legal/lessons-from-the-mcclain-case-protecting-first-responders-and-improving-ems-practices The defense attorneys representing one of the firefighters share the legal and operational lessons from this high-profile case, emphasizing documentation, training and BWCs Mon, 03 Feb 2025 17:46:58 GMT /legal/lessons-from-the-mcclain-case-protecting-first-responders-and-improving-ems-practices /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication Several residents who lost homes in the Eaton Fire received no notifications about their neighborhoods Thu, 30 Jan 2025 14:16:54 GMT /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication /patient-care-compassion/welcome-to-the-era-of-performative-patient-care Improve your patient care and decrease your legal liability risk with conscious, deliberate practices Tue, 28 Jan 2025 17:57:58 GMT /patient-care-compassion/welcome-to-the-era-of-performative-patient-care /mass-casualty-incidents-mci/from-chaos-to-command-lessons-from-the-new-years-day-tragedy-in-new-orleans Hear Chief Bill Salmeron’s firsthand account of managing the MCI, from inter-agency collaboration to the long-term psychological toll on first responders Mon, 27 Jan 2025 16:22:16 GMT /mass-casualty-incidents-mci/from-chaos-to-command-lessons-from-the-new-years-day-tragedy-in-new-orleans /mass-gathering/inauguration-day-2025-d-c-s-highest-security-event While this year is certainly not the first Inauguration Day, it is the first one for a candidate who has already experienced two assassination attempts Fri, 17 Jan 2025 20:09:53 GMT /mass-gathering/inauguration-day-2025-d-c-s-highest-security-event /911-and-dispatch/is-consolidating-emergency-communications-centers-right-for-your-agency In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements Wed, 08 Jan 2025 14:59:46 GMT /911-and-dispatch/is-consolidating-emergency-communications-centers-right-for-your-agency /technology/verizon-frontline-crisis-response-team-supports-800-agencies-during-emergency-response-operations-in-2024 The team deployed nearly 900 times in 2024, supporting first responders in nearly every state and Washington D.C. Fri, 20 Dec 2024 20:38:51 GMT /technology/verizon-frontline-crisis-response-team-supports-800-agencies-during-emergency-response-operations-in-2024 /technology/connectivity-a-double-edged-sword The role of reliable connectivity options in the modern EMS landscape Wed, 13 Nov 2024 21:10:34 GMT /technology/connectivity-a-double-edged-sword /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /ems-training-and-education/mass-first-responders-focus-on-communication-teamwork-in-active-shooter-drill Personnel from three towns trained on their response to a school shooting in Manchester-by-the-Sea Sun, 03 Nov 2024 17:00:00 GMT /ems-training-and-education/mass-first-responders-focus-on-communication-teamwork-in-active-shooter-drill /technology/ala-county-dispatchers-first-responders-to-benefit-from-video-to-911-capability 911 callers in Morgan County will have the option of sending images, video or live-streaming to a dispatcher Mon, 28 Oct 2024 14:07:45 GMT /technology/ala-county-dispatchers-first-responders-to-benefit-from-video-to-911-capability /cybersecurity/cybersecurity-awareness-month-5-cybersafety-tips-for-local-government Beware bad actors' tricks and t(h)reats Mon, 21 Oct 2024 20:29:16 GMT /cybersecurity/cybersecurity-awareness-month-5-cybersafety-tips-for-local-government /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day First responders are the backbone of community safety; here are several meaningful ways to thank these dedicated professionals Fri, 18 Oct 2024 16:28:25 GMT /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day /technology/webinar-transforming-communication-key-insights-from-first-responders How AI and deployable communications are changing the field Wed, 16 Oct 2024 19:13:49 GMT /technology/webinar-transforming-communication-key-insights-from-first-responders /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /ems-products/neonatal-pediatric/articles/why-one-call-was-my-destiny-as-a-paramedic-oYZ4Ig14kgk9ss9t/ "I had never seen a baby that small" Tue, 24 Sep 2024 13:05:58 GMT /ems-products/neonatal-pediatric/articles/why-one-call-was-my-destiny-as-a-paramedic-oYZ4Ig14kgk9ss9t/ /cybersecurity/cybersecurity-awareness-month-5-cybersafety-tips-for-local-government Beware bad actors' tricks and t(h)reats Mon, 21 Oct 2024 20:29:16 GMT /cybersecurity/cybersecurity-awareness-month-5-cybersafety-tips-for-local-government /patient-care-compassion/welcome-to-the-era-of-performative-patient-care Improve your patient care and decrease your legal liability risk with conscious, deliberate practices Tue, 28 Jan 2025 17:57:58 GMT /patient-care-compassion/welcome-to-the-era-of-performative-patient-care /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day First responders are the backbone of community safety; here are several meaningful ways to thank these dedicated professionals Fri, 18 Oct 2024 16:28:25 GMT /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day