SA国际传媒

The popular phrase 鈥渄ata is king鈥� could not be more accurate as more and more EMS agencies and departments hone their focus on gathering and measuring day-to-day data in order to improve operations and patient care.

However, any EMS leader who has collected data in the past also knows that not all data is created equal.

The National Highway Traffic Safety Administration鈥檚 Office of EMS hosted a webinar that explored how two agencies are using data to improve performance.

Presenters included Brooke Burton, NRP, quality director for Gold Cross Ambulance in Utah; and Jamie Chebra, MS, NRP, director of EMS at JFK Medical Center in New Jersey.

In the webinar, Burton discussed Gold Cross Ambulance鈥檚 efforts in connecting to a Health Information Exchange and how they鈥檙e impacting their quality improvement initiatives. Meanwhile, Chebra noted how JFK Medical Center EMS is using rapid emergency medical scores (REMS) to measure the impact EMS is having on patients鈥� conditions, treatments and outcomes.

Memorable quotes on collecting accurate data, sharing information

鈥淧eople chased me away with the HIPAA police. I had people tell me there wasn鈥檛 a financial incentive for them. I started to get discouraged, and had almost given up, even though I knew there was a lot of value in it.鈥� 鈥�Brooke Burton

鈥淚鈥檓 able to pull up these calls and review them; in one case, a crew ran a chest pain call. When they put in their primary impression, they entered 鈥榞eneralized weakness.鈥� It was a good learning opportunity to talk to the crew about the importance of data, documentation, getting things in the right places so it pulls into the right reports and making sure that everything is telling the same story.鈥� 鈥�Brooke Burton

鈥淩EMS by prehospital providers can add quantifiable data that can help answer the fundamental question that will define our profession: 鈥楧oes EMS make a difference?鈥欌�� 鈥�Jamie Chebra

Top takeaways on having access to patient data and outcomes

Here are the top takeaways on data analysis from the presentation:

1. Having access to patient outcomes allows EMS providers to compare a hospital鈥檚 diagnosis to their initial impression. In one of Burton鈥檚 examples, EMS providers responded to a 70-year-old male who was experiencing back pain after a fall. However, the hospital鈥檚 outcome in the clinical health information exchange (cHIE) later showed that the patient was septic. 鈥淭he crew can come to me if they want additional information and we can do a very thorough full case review for this patient. We can look at things like, did the sepsis develop once they were in the hospital, was it something that was missed on an initial impression; it can turn into a valuable teaching moment for the crew,鈥� she explained.
2. EMS leaders are able to interact more with field care providers and EMS providers are validated in regard to their patient care and skills. Burton said the biggest benefit of having access to patients鈥� hospital outcomes is that it has brought more EMS providers into the quality improvement office in a positive way 鈥� they go to learn, ask questions and see information they would have never had access to otherwise. 鈥淚t鈥檚 also just like a pat on the back, because 99 percent of the time, it鈥檚 validating their patient care and their skills. It鈥檚 telling them, 鈥榶es, we were on the right track with our patient.鈥欌��
3. Data can show that interventions in the prehospital environment are making a difference in the in-hospital environment. 鈥淲e are making a difference in reducing the amount of time patients are spending in the hospital. Ideally, as a result of that, we鈥檙e reducing cost to payers and reducing burden on the health system, which was the overall goal of REMS,鈥� Chebra explained. There are still many variables that need to be ironed out at JFK Medical Center EMS, but Chebra said the initial read on the data is promising and can be expanded further into the world of EMS. Having access to the REMS data, Chebra said, was not only an opportunity for organizations to share information, but also proof that EMS does have an impact on prehospital care and long-term patient outcome.

Learn more about leveraging data analysis in EMS with these resources from SA国际传媒:

• STEMI benchmarks in EMS care
• How to package and present ePCR data to decision makers and officials
• Data collection through clinical data registries to improve care
• The benefits of leveraging data and analytics in EMS
• EMS Index looks at key performance metrics nationwide
• EMS data collection and decision accuracy