/ems-leader-playbook The EMS Leader Playbook en-US Thu, 01 May 2025 21:25:29 GMT /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success Thu, 01 May 2025 21:25:29 GMT /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that If you’re tired of a toxic culture, this episode lays out a blueprint for EMS agency growth Fri, 25 Apr 2025 15:40:55 GMT /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support When intentions don’t match actions, trust and morale suffer. Learn how to lead with purpose, awareness and genuine presence Fri, 11 Apr 2025 15:55:39 GMT /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support /chief-insights/chief-insights-leadership-culture-and-continuous-growth Lee County EMS Division Chief Adam Thompson shares insights on Just Culture and the importance of investing in people to create a thriving workforce Thu, 20 Feb 2025 17:46:05 GMT /chief-insights/chief-insights-leadership-culture-and-continuous-growth /chief-insights/chief-insights-navigating-the-fast-track-to-leadership From jumping in the field to empowering crews in decision-making, Chief Nicholas Oleck fosters accountability and camaraderie in his department Mon, 13 Jan 2025 17:22:20 GMT /chief-insights/chief-insights-navigating-the-fast-track-to-leadership /recruitment-and-retention/reviewing-social-media-in-the-hiring-process A background investigator can learn a lot about a person by simply looking at their social media accounts Thu, 09 Jan 2025 04:38:00 GMT /recruitment-and-retention/reviewing-social-media-in-the-hiring-process /ems-leader-playbook/chief-insights-respect-is-earned-not-automatic Alan Cowen, fire deputy chief (ret.) Los Angeles City Fire Department, reflects on leadership lessons Thu, 19 Dec 2024 22:46:36 GMT /ems-leader-playbook/chief-insights-respect-is-earned-not-automatic /ems-leader-playbook/active-listening-in-ems-the-secret-to-safer-stronger-teams From avoiding critical errors to fostering trust, discover 5 actionable strategies to master active listening to deliver better care Thu, 19 Dec 2024 22:36:38 GMT /ems-leader-playbook/active-listening-in-ems-the-secret-to-safer-stronger-teams /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 The 9th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their career satisfaction, health and wellness Thu, 12 Dec 2024 20:29:38 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 /mental-health/flexibility-and-positive-attitude Discover practical strategies for public safety leaders to stay grounded, manage stress and inspire their teams during life’s toughest challenges Wed, 11 Dec 2024 21:35:58 GMT /mental-health/flexibility-and-positive-attitude /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success Thu, 01 May 2025 21:25:29 GMT /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that If you’re tired of a toxic culture, this episode lays out a blueprint for EMS agency growth Fri, 25 Apr 2025 15:40:55 GMT /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support When intentions don’t match actions, trust and morale suffer. Learn how to lead with purpose, awareness and genuine presence Fri, 11 Apr 2025 15:55:39 GMT /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support /chief-insights/chief-insights-leadership-culture-and-continuous-growth Lee County EMS Division Chief Adam Thompson shares insights on Just Culture and the importance of investing in people to create a thriving workforce Thu, 20 Feb 2025 17:46:05 GMT /chief-insights/chief-insights-leadership-culture-and-continuous-growth /chief-insights/chief-insights-navigating-the-fast-track-to-leadership From jumping in the field to empowering crews in decision-making, Chief Nicholas Oleck fosters accountability and camaraderie in his department Mon, 13 Jan 2025 17:22:20 GMT /chief-insights/chief-insights-navigating-the-fast-track-to-leadership /recruitment-and-retention/reviewing-social-media-in-the-hiring-process A background investigator can learn a lot about a person by simply looking at their social media accounts Thu, 09 Jan 2025 04:38:00 GMT /recruitment-and-retention/reviewing-social-media-in-the-hiring-process /ems-leader-playbook/chief-insights-respect-is-earned-not-automatic Alan Cowen, fire deputy chief (ret.) Los Angeles City Fire Department, reflects on leadership lessons Thu, 19 Dec 2024 22:46:36 GMT /ems-leader-playbook/chief-insights-respect-is-earned-not-automatic /ems-leader-playbook/active-listening-in-ems-the-secret-to-safer-stronger-teams From avoiding critical errors to fostering trust, discover 5 actionable strategies to master active listening to deliver better care Thu, 19 Dec 2024 22:36:38 GMT /ems-leader-playbook/active-listening-in-ems-the-secret-to-safer-stronger-teams /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 The 9th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their career satisfaction, health and wellness Thu, 12 Dec 2024 20:29:38 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 /mental-health/flexibility-and-positive-attitude Discover practical strategies for public safety leaders to stay grounded, manage stress and inspire their teams during life’s toughest challenges Wed, 11 Dec 2024 21:35:58 GMT /mental-health/flexibility-and-positive-attitude /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 The 9th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their career satisfaction, health and wellness Thu, 12 Dec 2024 20:29:38 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy Dr. Julia DiGangi challenges EMS leaders to navigate emotional pain and uncertainty with self-awareness and strategic emotional management Wed, 14 Aug 2024 16:57:43 GMT /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy /ems-products/books/book-excerpt-ems-in-the-united-states-fragmented-past-future-of-opportunity Chapter 4 of this comprehensive desk reference about EMS in the U.S. untangles the origin and history of the EMS Star of Life Fri, 21 Jun 2024 15:53:45 GMT /ems-products/books/book-excerpt-ems-in-the-united-states-fragmented-past-future-of-opportunity /paramedic-chief/cultivating-the-next-generation-of-ems Leadership development, emotional intelligence and the importance of mentorship Fri, 04 Oct 2024 16:00:28 GMT /paramedic-chief/cultivating-the-next-generation-of-ems /chief-insights/chief-insights-inspiring-excellence-and-earning-trust Assistant Chief Joel Koehn on servant leadership, empowering his team and focusing on organizational culture Wed, 20 Nov 2024 01:50:25 GMT /chief-insights/chief-insights-inspiring-excellence-and-earning-trust