鈥淏etter鈥� 鈥� 鈥渘eed鈥� 鈥� 鈥渋ncrease鈥� 鈥� from triage protocols to safety equipment, mental health support, staffing and training, the 2021 EMS Trend Report produced by SA国际传媒, Fitch & Associates and NEMSMA, with data partner EMS Survey Team, identified several areas in which providers want to see change in EMS.
COVID-19 has brought unique challenges to EMS in some ways 鈥� the need for more PPE, an incredible campaign to vaccinate the workforce 鈥� but mostly, the pandemic has exacerbated the same challenges EMS has faced for years, if not decades: an overworked, fatigued workforce; reimbursement schemes that can鈥檛 sustain a people-centered system; and inadequate coordination between EMS, public health and healthcare.
Join Maria Beermann-Foat, PhD, MBA, NRP; Lyn Berghuis, BS; Greg Friese, MS, NRP; Rob Lawrence; and Thomas Moore, BS, for an interactive event in which our panelists will tackle some of the biggest challenges on everyone鈥檚 mind, and the action steps EMS leaders should take to give providers what they need to stay safe, well and satisfied with their agencies.
for the Tuesday, Dec. 14, 2021 event at 1 p.m. CT.
The impact COVID-19 had, and didn鈥檛 have, the changes we鈥檙e embracing and the change providers want to see
Meet the speakers
Maria Beermann-Foat
Maria Beermann-Foat, PhD, MBA, NRP, has over 20 years of prehospital emergency care experience in privately-owned, hospital-based and county government-based emergency services. Dr. Beermann-Foat has served the community of Johnson County (Kan.) since 1999 and currently serves as a battalion chief of operations for MED-ACT- Emergency Medical Services. Since first joining the department as a paramedic, she moved up the ranks in the roles of community education officer/PIO, captain/field training officer, battalion chief of training, and division chief of quality management.
Lyn Berghuis, BS
Lyn Berghuis has more than 15 years of healthcare experience working in a variety of leadership capacities. These include spearheading major patient experience improvement initiatives, creating and conducting new hire customer service training, managing complex service recovery situations, and co-facilitating Lean exercises, such as value stream mapping. She has extraordinary command of data analytics, performance improvement initiatives and goal setting. She received her Bachelor of Science in Business Administration, specializing in Hospitality Management and graduated Summa Cum Laude from Fort Lauderdale College. She obtained her Lean Healthcare Certification from the University of Michigan.
Greg Friese
Greg Friese, MS, NRP, is the Lexipol editorial director, leading the efforts of the editorial team on Police1, FireRescue1, Corrections1 and SA国际传媒. Greg served as the SA国际传媒 editor-in-chief for five years. He has a bachelor鈥檚 degree from the University of Wisconsin-Madison and a master鈥檚 degree from the University of Idaho. He is an educator, author, national registry paramedic since 2005, and a long-distance runner. Greg was a 2010 recipient of the EMS 10 Award for innovation. He is also a three-time Jesse H. Neal award winner, the most prestigious award in specialized journalism, and the 2018 Eddie Award winner for best Column/Blog.
Rob Lawrence
Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. Currently, he works on both coasts in part-time roles as director of strategic implementation of PRO EMS Cambridge, Massachusetts, and as executive director of the California Ambulance Association. Rob is also the principal of Robert Lawrence Consulting. He previously served as the chief operating officer of Paramedics Plus in Alameda County, California, and COO of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Rob also writes and podcasts at SA国际传媒, is a member of the SA国际传媒 Editorial Advisory Board, and co-hosts the popular FirstWatch 鈥淐onversations that Matters鈥� web series.
Thomas Moore
Thomas Moore serves as MedServ鈥檚 Director of Emergency Medical Services for University Medical Center EMS in Lubbock, Texas. In addition to on-site management services, he coordinates client engagements and assessments and serves as faculty for the Ambulance Service Manager and Communications Center Manager certification programs. Thomas鈥� areas of expertise include risk management, stakeholder relations, financial analysis, system design, operations and technology optimization, data and strategic analysis and public affairs. He is a graduate of the Ambulance Service Manager program and was the recipient of the Jerry Love Leadership Award.
