Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
The EMS Leadership Academy highlights the urgent need to address funding, career pathways and wellness support
When leadership turnover is persistent, is this a personnel issue or a deeper systemic problem?
Managing high-risk/difficult refusals with the FEARS mnemonic
EMS agencies focus on patient care, but customer service is equally important
EMS leaders should set clear expectations for everyone, which must be communicated and upheld
鈥淔inancially, we are getting by,鈥� said John Doucette, Gilbertsville Ambulance鈥檚 interim chief of operations. 鈥淲e鈥檙e making payroll and paying our bills.鈥�
Learn to ask for and accept help when needed, even after years of believing you have mastered your craft
Reframing emergencies, and what constitutes a 鈥済ood鈥� call is essential to preventing paramedic disillusionment
Make a to-do list to help you stay on-task and prevents assignments from being overlooked
Our co-hosts are joined by the executive director to discuss what systems will look like in the future, and how we should think about the role of providers
鈥淚 definitely am not a racist,鈥� said Shannon Worrell, who led the Lake Waccamaw Fire and Rescue Auxiliary, also defending his remark to a same-sex couple
A focus on injury prevention, psychological first aid and financial solvency has big implications for health, happiness and finances
As the Monroe County Sheriff鈥檚 Office investigates, Monroe County Fire Chief Steve Hudson said Trauma Star鈥檚 service would not be harmed
Shannon Worrell has been accused of expressing racist and homophobic sentiments at a restaurant
Glynn County needs at least 37 firefighters and EMS providers per shift, said Chief R.K. Jordan. 鈥淲ith 31 people per shift right now, that鈥檚 six overtime shifts a day鈥�
They are certainly worth saving, but EMS needs to stop sounding the alarm and look for internal solutions
Steve Grau; Brett Lyle; Scott Moore, JD, MBA; and Mike Poynter share strategies to compete for caregivers in a post-pandemic world
Lt. Rich Michelson alleges discrimination, a lack of due process and that a faulty misconduct claim was used to fire him
The winners include Niagara EMS, Dr. Veer Vithalani, Matt Zavadsky and others
Michael Levin, an entrepreneur and motivational speaker, encouraged Pinnacle EMS attendees to embrace an entrepreneurial workplace that creates powerful positive change
Performance improvement expert David M. Williams, PhD, shares how to find and deploy meaningful benchmarks that contribute to overall system improvement
3,213 EMS providers speak up about job satisfaction, effective leadership, safety and innovation in the EMS Trend Survey
Garry Schmoltze, who was Gilbertsville Ambulance鈥檚 chief for the last 12 years, said he was given no reason for his termination
If you鈥檙e one of the people actively working on an exit strategy, there are some important things to consider before you tap out
Branding, hiring and creating an immersive experience: Lessons from Disney with Matt Zavadsky
Owensboro Fire Chief James Howard said, 鈥渙ur call volume has gone up and up,鈥� and responding to non-emergency calls wears down crewmembers
Apply these hiring, management and operational strategies from Walt Disney World to improve the EMS experience for patients and providers
Chief Joe Schrage said 30+ firefighters responded, EMS providers transported 24 people, and the department made trauma counselors available
The retiring superintendent discusses leadership, partnership, cooperation and interoperability
The role of the leader is to bear witness 鈥� to the critical and the mundane 鈥� to lighten the load
How my first agency took a young, under-confident, na茂ve paramedic and made me a clinician
The public shouldn鈥檛 have to roll the dice about their emergency services, wondering who鈥檚 going to show up
